How To Order and Pay

If you consider a purchase, please send Elisabeth an email at wien.chinacoast@gmail.com or call 866-267-5304 to be sure that the item you are interested in is still available.

As a small dealer I try to keep returns to a minimum. If you must return, please contact me within a two day period after receipt of a piece.

You may pay with a bank check, a personal check or money order, or send payment through Paypal or pay through Paypal with a credit card. My registered email address with Paypal is wien.chinacoast@gmail.com. Orders from outside the United States can be paid with an international money order, Western Union, Paypal, or though bank wire transfer. If in doubt, contact Elisabeth.

In most cases, you should expect to add shipping costs and insurance costs. I frequently ship through UPS second day delivery or through USPS Priority Service. International shipments are normally sent through USPS Priority or Global Express Mail. Please remember that in international Paypal transactions, Paypal charges an additional 1%. Please check customs duty requirements in your country - I have found that FedEx shipments can be subject to customs.

Frequently Asked Questions

Can I buy on approval?

This may be possible - call me or email me for details.

Can you tell me what I have and how much it is worth?

I always try to help but as an appraiser I am held to a higher standard and have to be careful that what I say is not interpreted as an appraisal. An appraisal has to follow a number of guidelines and standards and cannot be casually rendered. And please do not send me photos without first calling me; and if you need information from me, please sign your email.

How do I display my robe and hang my embroidery?

Most importantly, be sure that the weight is distributed evenly.

A robe can be displayed on a metal rod or a bamboo robe. Some textiles are sturdy enough so that a casing can be sewn to its back, and a wooden or metal rod can be inserted in the casing. Or you can sew the textile to a larger piece of fabric . Or you can sew Velcro to the back of the textile, attach the stiffer/thicker Velcro to a piece of wood, and put the two together.

Sometimes it is appropriate to stretch the textile over a wooden frame.

I will be glad to advise you.